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so far here. But I do need to use it now. I was going through Forums and found out that I was supposed to call ONE WEEK in ADVANCE to let TD Bank know of my travel arrangements. Is there anyway I can still call them, tell them about my predicament and use my Debit Card? I am a TD bank customer. These days I am visiting Pakistan for few months and I do have my TD bank Debit card with me which I have not used so far here. But I do need to use it now. I was going through Forums and found out that I was supposed to call ONE WEEK in ADVANCE to let TD Bank know of my travel arrangements. Is there anyway I can still call them, tell them about my predicament and use my Debit Card?
Zubair, South Amboy
November 26, 2014 08:57:48 AM
In reply to Zubair, South Amboy
Hi Zubair, thanks for reaching out to us. We're glad you connected with TD Helps for this.
We can definitely help you so that you may use your TD Bank VISA Debit Card while you are still traveling. Since this considered an unsecure forum however, we don't have access to your personal account information that we need to document your travel plans. To best assist you, we ask that you please reach out us directly at 856-751-9000. Or, you can also call us collect with Operator's assistance by dialing 215-569-0518 from any landline.
If you are unable to call but you've enrolled in TD Bank Online Banking already, you may also send us a Secure Message through your online profile. To send a Secure Message, you must first login to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a Secure Message" located under the “Message Center." If you are enrolled in our TD Bank BusinessDirect Online Banking, you may use this link to login and send us a Secure Message: http://bit.ly/1rvBmq8.
If you are not yet enrolled in Online Banking and would like to be, please click here: http://bit.ly/1lU2qfY to begin the enrollment process. To complete this and have immediate access to your account online, you'll need your account number, debit card number, and Social Security Number handy. If you're enrolling your BusinessDirect account, please follow this link: http://bit.ly/1dl2HX6.
If you choose to send us a Secure Message, please include your exact travel dates, destinations, and if there will be any connecting flight locations while traveling (if applicable).
By placing a travel notification, this will let us know that there will be foreign transactions coming through your account. Also, please be aware that for your protection we will continue to monitor your card activity even when travel notifications are made. We recommend carrying more than one method of payment while traveling as well, just in case you encounter any acceptance issues for your card. For more travel tips while overseas, please visit http://bit.ly/1gDrDYu. You may also want to review our international travel tips frequently asked questions by clicking here: http://bit.ly/1ltwDDc .
Please be aware that there are no transaction fees for any purchases made through your TD Bank VISA Debit Card. However, when making cash withdrawals at a Non-TD ATM machine, then certain fees may apply. Please take a look at our current Fee Schedule to determine if fees would apply to your type of account: http://bit.ly/1cTejgt.
We hope this helps Zubair. Have a great day and a safe trip!
LiShu R, Mount Laurel
November 26, 2014 08:59:00 AM