Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
Glenn, New York
November 26, 2014 03:50:08 PM
In reply to Glenn, New York
Welcome to TD Helps, Glenn. We'd be happy to review ways that you can schedule your payment.
The easiest ways to schedule recurring payments is through Online Banking. If you are not currently enrolled for Online banking, you may do so at any time by visiting http://bit.ly/1lU2qfY. Keep in mind that you will need your account number, Social Security number, ATM/Visa Debit card number and email address to complete the enrollment. Once finished, you'll have immediate access to your accounts. If you have trouble enrolling, you may contact us directly for help 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. For hours and locations near you please visit http://bit.ly/TDStores.
After you are able to log in, you may schedule payments from one TD account to another by using our Person-to-Person payments. First, click on the tab at the top of the page titled "Person-to-Person Payments." You will then be asked to accept a user agreement, review the fee schedule and confirm your email and phone number. A text and email code will be sent to the mobile number and email address we have on file for you. Next we will request you to submit both codes for verification to complete the enrollment process.
Once you are enrolled for Person-to-Person payment service, you will then need to follow the steps below to add a contact:
-Get to the Add New Contact screen from the Overview tab. Click [Contacts] in the upper right corner of the screen.
-Click Add a Contact within the To field. A New Contact window will open.
-Enter First Name and Last Name in the fields provided.
-Select to enter an Email, Mobile Phone, or Direct Deposit using the radio buttons. Enter the information in the fields provided. Then click Save.
Once your contact is added, you can then schedule the payment. To make the payment recurring, select "Make this a Recurring Payment." You will then be asked to select a Frequency and Duration for the recurring transaction.
When sending a transfer, you will have two delivery options, three day or next day delivery. To qualify for the next day delivery option, you must wait 90 days from your first successful 3-day transfer and must not have had any transactions that overdrew your account in the past 90 days. Please note, fees may apply for the Transfer service. For the Transfers Terms and Conditions please see: http://bit.ly/1lkiC6K, and for more information on the Fee Schedule, please take a look here: http://bit.ly/1cTejgt.
You may also use Online Banking to schedule this payment via Bill Pay. You may add this payment by selecting the "Bill Pay" tab. You would next select "add a company or person to pay." The web page will then ask you to fill in the reciepient's name, address and phone number. After adding this biller, you would then need to select the tab "Manage Your Bills." Here, you would be able to make the payment recurring.
If you have trouble with Bill Pay or Person-to-Person payments, please contact our Tech Support Specialists 24/7 at 800-493-7562 or visit a TD Store during lobby hours.
We hope this helps, Glenn and have a good day.
Megan K, Mount Laurel
November 26, 2014 03:52:08 PM