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I am a US Service member serving over seas and I need to enroll in online banking however I do not have access to a phone nor do I have an ATM card linked to this account. Please help
April 29, 2017 02:16:58 PM
In reply to Peter, Manahawkin
Thanks for contacting TD Helps today, Peter. We'll be happy to help.
At this time, for further assistance, we ask that you please contact a Digital Banking Specialists, 24 hours a day, 7 days a week, at 800-493-7562, or call Collect with operator assistance from any land line phone by asking the Operator to dial 1-215-569-0518. After account verification, we'll be able to get you set up in no time!
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope this helps, Peter. Please enjoy the rest of your day, and have a great weekend.
Customer Service Team, Mount Laurel
April 29, 2017 02:17:20 PM
In reply to Customer Service, Mount Laurel
Please help authorize my ATM withdrawal I am on vacation
May 1, 2017 09:24:13 AM
In reply to So, Hamburg
Thanks for joining in, So.
As we mention above, TD Helps is considered an unsecured forum and because of this, we do not have access to your account information in order to assist you directly. We apologize for any inconvenience.
If you're currently overseas, please use the telephone numbers mentioned above to contact a Banking Specialist for assistance.
If you're enrolled in Online Banking/Mobile Banking, you're also able to send a secure message. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
We hope to hear from you soon, So. Have a good day.
Megan K, Mount Laurel
May 1, 2017 09:24:32 AM