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November 7, 2014 06:24:41 PM
In reply to Megan, Christchurch
Thanks for writing in on TD Helps, Megan. We appreciate your question and will be happy to go over options with you.
To contact us via email, please visit here: http://bit.ly/1kpUbcX. Please note information contained in this form is sent over a non-secure network. Please do not include confidential personal information such as account numbers, Social Security numbers, etc.
If you are enrolled for Online Banking, you may also send us a secure message by clicking here: http://bit.ly/1eaISlq. Once you're logged in, on the left hand side, you should see an option to "Send a secure message" located in the “Message Center.” This is the method you'll want to use if you would like to discuss any account information with us.
If you are a business Customer and are enrolled for our BusinessDirect Online Banking, you may use this link to login http://bit.ly/1rvBmq8. To get to the message center please click on the "Customer Service" tab.
Just in case you aren't enrolled for personal or business Online Banking yet, if you have an ATM/debit card, please follow this link: http://bit.ly/1lU2qfY. Then, you will select either "Personal" or "Business" from the drop-down box. You will then need to follow the prompts to complete the enrollment. Please note, if you're enrolling your personal account, you will have immediate access to your account(s), and if you're enrolling your business account you will receive a confirmation email within two business days which will contain both your User ID and Password.
If by chance you run into a situation where you do need to contact us by phone from out of the United States, you may do so by dialing 1-856-751-9000 or by calling collect, with operator assistance, by asking the operator to dial 1-215-569-0518. This call will have to be completed with a land line telephone.
Hope this helps, Megan. We look forward to hearing from you.
Colleen B, Mount Laurel
November 7, 2014 06:25:26 PM