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Curtis J., Monroe, NY
October 16, 2015 05:01:13 PM
In reply to Curtis J., Monroe, NY
Thank you for reaching out to us this evening and we apologize for any trouble you're having online.
If you're using the site we dedicate to our credit cards at www.tdcardservices.com, then we invite you to contact one of our Specialists directly for assistance in resetting your security questions. They'll be more than happy to help you anytime it's convenient for you, 24/7 at 888-561-8861.
If you're viewing your credit card alongside other TD accounts you may have via our site at www.tdbank.com, then we'll be happy to review the steps here that you'll need to take to update your security questions and answers.
To do so, you'll first want to be logged in. Then, follow these steps:
-Visit the Customer Service tab
-Click on the Change Security Questions/Answers link listed there (fourth one down on the left)
-On the next screen, feel free to click "Change" for any of the questions you'd like to update and follow the prompts
If you have questions about this or need any assistance at all, just give us a call 24/7 at 888-751-9000 and we'll be glad to help out.
Thanks again for writing in, Curtis and we hope this is helpful for you.
All the best and have a wonderful Friday evening!
Kristen P, Mount Laurel
October 16, 2015 05:02:43 PM