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I am attempting to link my account to Coinbase. It says I need to unlock my account.
November 30, 2017 11:42:30 AM
In reply to Daniel, Glendale
Thanks for stopping by TD Helps, Daniel!
We're glad to inform you that TD Bank Online Banking should allow for third party access from apps such as Coinbase. If you've gotten locked out while attempting to link the two, we should be able to quickly unlock it for you.
When allowing a third party app access to your online banking, the most common issue can be a security question. If so, we can remove the troublesome question and you can add a new one or change all three, so you're able to successfully link the app.
Regardless of the reason your online banking became locked, we'd be happy to unlock it for you. Just give us a call 24/7 at 888-751-9000. We should be able to unlock the account and stay on the line with you until you've been able to successfully login. You're also invited to visit us at any TD Bank Store to be assisted in person. To find one near you, please click here: https://go.td.com/1nq31dc.
We hope to hear from you soon, Daniel! Take care.
Candice A, Mount Laurel
November 30, 2017 11:43:52 AM