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I am away from the country any can not call TD, my credit card is being declined and I can't remember my password to log in online! I want to change my password, but I don't have an SSN as I am not american. My card is being declined and I feel lost. Please help me
December 25, 2014 01:10:03 PM
In reply to Rosalind, Providence
Thanks for writing to us on TD Helps, Rosalind. We're sorry to hear about your Credit Card Issue and would like to point you in the right direction.
We hope you would understand that since this is considered a public unsecure forum, we do not have access to your account details, although we would like to assist you directly.
We understand that you are unable to call, however; to review your concerns further, we would need to connect with you. Once you are able to call us, you can contact our Credit Card department while you're outside the United States 24/7 by dialing 706-644-3266. You can also reach us collect 24/7 with an operator's assistance from a land line phone by asking the operator to dial 215-569-0518.
Once you are connected with a Specialist, after account verification, we would be happy to review your concerns further and also assist with your Online Banking Issues.
We hope this helps, Rosalind and please do not hesitate to reach back out to us with any other questions you may have.
Yen D, Mount Laurel
December 25, 2014 01:10:51 PM