Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
Please tell me how this can be deleted.
Genevieve, Harleysville PA
July 21, 2015 06:17:17 PM
1 person recommended this |
In reply to Genevieve, Harleysville PA
Welcome to TD Helps, Genevieve. We're sorry to hear about your concerns with your account. We'll be sure to point you in the right direction for assistance.
As this is pertaining to your specific account, we would need to review this further with you. As we would like to assist you directly, unfortunately, we do not have access to your personal information since TD Helps is considered an unsecured forum. In order for us to assist you further, please feel free to call 888-751-9000, 24/7 and speak with one of our Banking Specialists. After account verification, we'd be more than happy to review your account transactions with you, provide more information on the transaction in question and provide any possible solutions to help you recover the funds if it is determined that the transaction is unauthorized. Also, you may visit any TD Bank Store, during lobby hours to have your account reviewed in person. For a listing of TD Bank Stores locations and hours, please see here: http://bit.ly/TDStores.
If you are enrolled for Online Banking, you may also send a secure message using www.tdbank.com. To send a Secure Message you must first login to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you have not enrolled, please call us 24/7 at the number listed above to speak with our Banking Specialists.
We look forward to hearing from you so we can look into this. Take care, Genevieve.
Colleen B, Mount Laurel
July 21, 2015 06:17:45 PM