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November 21, 2017 07:38:16 AM
In reply to Hugh, Milton
Good morning, Hugh, and happy Tuesday.
It's great to hear from you today, and we'll be more than happy to help.
It sounds as though you may be inquiring to insurance coverage that may come when renting a car using your TD Bank Credit Card. If this is the case, we sincerely apologize for any confusion. Please understand that the coverage you may have can vary on a case by case basis, and because of this, we'd like to recommend that you speak with a Specialists from VISA directly.
For your convenience, they can be reached by simply dialing 1-800-VISA-911 (1-800-847-2911).
If you have any questions or concerns in regard to your TD Bank Credit Card, and not travel insurance, you're welcome to call 888-561-8861 to speak with a TD Bank Credit Card Specialist, 24/7, or you're also welcome to visit a TD Store location to speak with a Customer Service Representative. Our Customer Service Representatives are available to help during lobby hours, and you're welcome to use the link here: http://go.td.com/1f9DSJR to find your nearest Store location, as well as their contact information and lobby hours.
Additionally, we notice that you may be contacting us today from Ontario, CA, and because of this, may have intended to speak with TD Canada Trust. If this is the case, we sincerely apologize for any confusion as you are currently speaking with TD Bank, partners of TD Canada Trust in the United States.
If your credit card is held with TD Canada Trust, and not TD Bank, we'd like to recommend that you connect with them for further assistance.
We have provided a link here https://go.td.com/1woOVay with all the options that you have when wanting to contact TD Canada Trust. In addition, you may also send your question again through TD Canada Trusts TD Helps by following the link provided here: https://go.td.com/1Ymzfmu. A Live Customer Service Specialist may also be reached by dialing 1-866-222-3456. Specialists are available 24 hours a day, 7 days a week, and will be more than happy to further assist you with any questions you may have.
We sincerely hope this helps, Hugh, and we look forward to hearing from you soon.
Have a great start to your day!
Brittany M, Mount Laurel
November 21, 2017 07:38:39 AM