Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
joan, new york
February 7, 2015 10:24:45 AM
In reply to joan, new york
Thank you for visiting TD Helps today, Joan. We will be glad to assist you.
We'd like to share with you that cards bearing the Visa logo are accepted at any locations VISA or NYCE are accepted all over the world. Please note that if you have a TD Bank ATM Card, it can be used for withdrawals at any ATM which uses the NYCE network only. We encourage you to check out our current fee schedule, http://bit.ly/1cTejgt, as it outlines any applicable fees that may come into play when you use your ATM card out of the country.
To make sure you do not experience any acceptance issues, we recommend placing a travel notification on your account before you leave for your trip. You can do so anytime by calling our 24/7 Customer Service line at 888-751-9000.
If you are enrolled in Online Banking, you can submit your travel notification via Secure Message. To send a secure message you must first log in to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center.” In your message, please include the dates and destination(s) you will be traveling. If you are not enrolled for Online Banking, you can do so for free here: http://bit.ly/1lU2qfY. You will need your Social Security number, TD Bank ATM/Visa Debit Card, your account number and email address. Once you have successfully enrolled, you will have immediate access to your account(s).
When you place travel notifications, it makes us aware of foreign transactions on your account and help monitor your account's security. While traveling, we also recommend carrying more than one method of payment, just in case you encounter any acceptance issues. For more travel tips while overseas, please visit http://bit.ly/1gDrDYu. You may also want to review our international travel tips frequently asked questions by clicking here: http://bit.ly/1ltwDDc.
To contact us from outside of the United States, please dial 1-856-751-9000, our Specialists are available 24/7, or you can call us collect from a landline at 1-215-569-0518 with operator assistance.
If you have a TD Visa Credit Card, please call us at 888-561-8861 to place your travel notification 24/7 with a TD Card Services Representative. You may also contact our Credit Card Specialists while you're outside the United States 24/7 by dialing 706-644-3266.
Let us know if you have any further questions. We are always here to help. Have a safe trip!
LiShu R, Mount Laurel
February 7, 2015 10:26:52 AM