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I am having a lot of trouble using my card at the ATM, what can I do? I don't want to keep changing my pin and my password! Need to speak to a professional.
Hilda, Elizabeth (Wallstreet)
December 1, 2016 09:01:06 AM
In reply to Hilda, Elizabeth (Wallstreet)
Please understand that we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
As this is pertaining to your account specifically, we ask that you contact us directly for assistance. To do so, you are able to contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
In addition, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Thanks again for your visit today! We welcome you back anytime with any other questions, and take care.
Customer Service Team, Mount Laurel
December 1, 2016 09:03:10 AM