Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
roxanne, crystal river,florida
August 6, 2015 01:40:53 PM
In reply to roxanne, crystal river,florida
We're sorry to hear that you're having trouble, Roxanne. We'd be glad to help you make a transfer.
Based on your question, it sounds as though you're using our External Transfer service via Online Banking. External Transfers are used if you're sending money between your personal account with TD Bank and your account at another financial Institution. This option is available via Online Banking and you're welcome to send or receive money using this service. Kindly note that in order to be eligible to use this service, you must have a United States address, a unique United States phone number, a United States issued Social Security Number and a valid unique email address. You must also be enrolled for Online Banking and be using a personal TD Bank Checking, Savings or Money Market account for the transfer.
With that being said, if you are already enrolled for Online Banking, please click here: http://bit.ly/1eaISlq to log in. Once you are logged in to your account, please choose the "Transfers" tab. Then click on "Transfer to Accounts Outside TD Bank." You will then be asked to accept a user agreement and review the fee schedule.
After the enrollment is completed, you may continue to schedule a transfer by adding your account at a different institution. To do so, select "Add a New Account." You will then be prompted to select the type of account followed by the account and routing numbers. Once you enter the required fields, the transfer service will then display whether or not you can make an immediate transfer. In some cases, a trial deposit is initiated at the receiving institution for verification purposes. You’re welcome to check out http://bit.ly/1jXKYqq for all of the exciting details.
When sending an External Transfer, you will have two delivery options, three-day or next-day delivery. To qualify for the next-day delivery option, you must wait 90 days from your first successful three-day transfer and must not have had any transactions that overdrew your account in the past 90 days. Please note that fees may apply for the External Transfer service. For the Transfers Terms and Conditions please see: http://bit.ly/1lkiC6K, and for more information on the fee schedule, please take a look here: http://bit.ly/1cTejgt.
If you are still having trouble, please contact a Tech Support Specialist anytime 24/7 at 800-493-7562 who can assist you over the phone, or visit your local TD Bank Store, during lobby hours. Please find a list of our Stores convenient for you at: http://bit.ly/TDStores.
We hope this helps, Roxanne and have a good day.
Megan K, Mount Laurel
August 6, 2015 01:41:30 PM