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My password doesn't let me get into my online banking, also I have registered with life lock to have them monitor my credit card. I am wondering is my log in is having technical probvlems,
October 25, 2014 10:27:43 PM
In reply to Delano, Warwick
Thank you for stopping by TD Helps, Delano. We are more than happy to guide you in the right direction.
You've mentioned that you're having difficulties with your Online Banking Password; we have a few suggestions for you.
If you know your Online Banking User Name and have US Social Security number, you may visit our website by clicking here: http://bit.ly/1eaISlq. Once you are on the Log In page, please click on the “Trouble Logging In” link that is located under the Password field via your Online Banking. Select the account type and input your User Name and the last four digits of your Social Security number. You will then be asked to answer 2 security questions, after successfully answering the security questions, you will be able to reset your Password.
If you do not have Social Security Number or TD Debit Card or you're referring to your TD Bank BusinessDirect Password, please feel free to give us a call 24/7 at 800-493-7562 to speak with one of our Digital Banking Specialists. Upon proper account verification, they will be able to help you resetting your Online Banking Password in no time. You may also stop by your local TD Bank Store during lobby hours for further assistance. For TD Bank Store locations, check out: http://bit.ly/TDStores.
If you are referring to your password on tdcardservices.com, you can contact one of our Credit Card Specialists 24/7 at 888-561-8861.
You also mentioned about the Lift Lock service you have signed up for, you may wish to contact their Customer Service team directly if you need further assistance for this product.
Let us know if you have any other questions. We hope you have a nice day!
Justin B, Mount Laurel
October 25, 2014 10:29:05 PM