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January 15, 2015 02:45:05 PM
In reply to Peter, Waterbury
Thank for making a stop at TD Helps.We are sorry to hear about the difficulty in signing up for Online Banking. We are happy to help get you started.
When calling our Banking Specialists at 888-751-9000, we do require account verification, for security purposes. If you're having trouble verifying the account over the phone we do suggest visiting your local TD Bank for further assistance. At the Store they will be able to verify you with photo ID and assist with the Online Banking enrollment. Also, if you're having trouble with BusinessDirect enrollment, a Representative in our Store locations will be able to assist with that as well. To find a TD Bank near you please take a look here: http://bit.ly/TDStores.
We hope this helps Peter. Have a great day!
Yen D, Mount Laurel
January 15, 2015 02:50:44 PM