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Don, Abbotsford, BC
April 11, 2017 04:44:42 PM
In reply to Don, Abbotsford, BC
Thanks for coming by TD Helps, Don.
Currently, TD Bank has Store locations in the U.S. along the east coast from Maine to Florida. Even though TD Bank doesn't have any locations in Israel, please keep in mind there are still ways that one can bank with us without the need to visit a Store!
While you are away, you can make ATM withdrawals from any machine that displays the VISA or NYCE logo. We encourage you to check out our current fee schedule: https://go.td.com/2kFZ5mK, as it outlines any applicable fees that may come into play when you use your TD ATM debit card out of the country. Please know that we offer some accounts in which non-TD Bank ATM fees would be waive and we may reimburse you for fees charged by the owner of the non-TD Bank ATM at the end of each statement. Please refer to the same fee schedule provided above, under "Some fees are waived for certain accounts, as described in this chart", you will be able to see which product types are eligible to receive the fee waiver.If you are unable to find an ATM that is compatible, with the TD Bank Debit Card, it may be used to obtain a VISA Cash Advance.
To make sure you do not experience any acceptance issues, we recommend placing a travel notification on your account if you have not yet done so. You can do so anytime by calling our 24/7 Customer Service line. As you're already in Israel, you may contact us by dialing 856-751-9000 or collect with operator's assistance from a land line phone by asking the operator to dial 215-569-0518.
If you are enrolled in Online Banking, you can also submit your travel notification via secure message. To send a secured message you must first login to your TD Bank online profile. On the left hand side, you should see and option to "Send a secure message" located in the “Message Center”. In your message, please include the dates and destination(s) you will be traveling.
If you are not enrolled for Online Banking, you can do so here: https://go.td.com/1lU2qfY. You will need your Social Security number, TD Bank ATM/Visa Debit Card, your account number and e-mail address. Once you have successfully enrolled, you will have immediate access to your account(s).
When you place travel notifications, it makes us aware of foreign transactions on your account and help monitor your account's security. While traveling, we also recommend carrying more than one method of payment, just in case you encounter any acceptance issues. For more travel tips while overseas, please visit: https://go.td.com/1fO8wKy. You may also want to review our international travel tips frequently asked questions by clicking here: https://go.td.com/1ltwDDc.
We noticed that you were writing in from Canada. Just in case you are trying to reach our friends up north, TD Canada Trust, you may submit your inquiry via their TD Helps page here: https://go.td.com/1Iam3rB. If you wish, you may even connect with them 24/7 at 1-866-222-3456.
Have a safe and pleasant trip, Don. We hope this helps and have a safe trip!
Shanika A, Mount Laurel
April 11, 2017 04:45:09 PM