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Kindly remove any hold put on this card.
I have attempted to phone you but my cell phone is having problems connecting to the US.
Thank you for your assistance
Lynda, Fort Lauderdal
February 4, 2015 07:07:02 PM
In reply to Lynda, Fort Lauderdal
Thanks for writing to us on TD Helps, Lynda and we're sorry to hear you've encountered some difficulties with your TD Debit Card while traveling overseas.
Based on the information you provided, there may be a hold placed on your card because we were not notified that you would be using your TD Debit Card outside the United States. Here at TD Bank, we will monitor foreign transactions, for your protection.
If you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see and option to "Send a Secure Message" located in the “Message Center”. If you have not enrolled and would like to, please call us 24/7 at 1-856-751-9000 or collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518. Our Specialist can assist with your Debit Card and Online Banking.
Please understand, as we would want to assist you directly, we do not have access to your account information on this unsecured forum.
We hope this provides some help. Let us know if you have any other questions. Enjoy your stay!
Cameron P, Mount Laurel
February 4, 2015 07:08:05 PM
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