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and I should be able to put in a new pass word. I can't get passed the first page, due to not having set the security question. How can I access my personal banking?
February 24, 2015 03:17:07 PM
In reply to Christina, Warwick
Thanks for visiting us on TD Helps, Christina and sorry to hear about any troubles logging in. We'll be glad to point you in the right direction for assistance.
Please understand that even though we would like to help you directly here, because TD Helps is considered an unsecured forum, we do not have access to your personal account information.
With that being said, we kindly ask that you contact us again by phone so that we can assist you in logging in. We do apologize that this was not resolved for you during your first call. Feel free to call us from outside the United States via phone at 1-856-751-9000, or collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518 to speak with one of our Banking Specialists. After account verification can reset your password and help you establish your security questions. We recommend contacting us with your computer nearby, so that you can fully log in during your call.
We hope this helps you with your online account, Christina and feel free to reply with any other questions you may have. Enjoy the rest of your travels!
Kristen P, Mount Laurel
February 24, 2015 03:22:20 PM