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What do I do!
Ruth, West Hartford
September 16, 2015 12:04:50 PM
1 person recommended this |
In reply to Ruth, West Hartford
We're sorry to hear about this, Ruth! We'd be happy to help.
First, we recommend contacting us as soon as possible so we may close your debit card for account security. You are able to call us from overseas by dialing 856-751-9000 or 215-569-1862 collect from a landline telephone.
After account verification, our Representatives will be glad to review your account, submit a dispute if necessary and discuss ways to receive a new debit card while away.
If calling is not an option for you at this time, you are also able to send a secure message via Online Banking. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Please know that we would like to assist you directly however TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon, Ruth and have a good day.
Megan K, Mount Laurel
September 16, 2015 12:05:18 PM
1 person recommended this