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we are now stranded in italy and your sustomer support is busy and not answeing our call
william, jersey city
July 12, 2016 10:12:32 AM
In reply to william, jersey city
Thank you for reaching out to us, William.
We are sorry to hear that the debit cards have stopped working. We would be happy to assist you with the cards.
We want to confirm you dialed the correct number. To connect with us while you're travelling to Italy or anywhere outside of the US, you may reach us directly at 1-856-751-9000 or call Collect with operator assistance from any land line phone by asking the Operator to dial 1-215-569-0518 (if you are able to gain accesss to a land line). Our 24/7 banking specialist would be happy to assist you with your account.
You may also send a secure email through your personal online banking profile here: https://go.td.com/1eaISlq. Please understand that we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
Thank you for contacting us and have safe travels.
LiShu R, Mount Laurel
July 12, 2016 10:14:09 AM