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Please answer this text! I cannot use my phone and am out of U.S.
Tracey, Philadelphia PA 19103
November 29, 2016 09:50:24 AM
In reply to Tracey, Philadelphia PA 19103
Thanks for stopping by on TD Helps, Tracey. We're sorry to hear that you are having trouble reaching us. We'll be happy to help get you in touch.
If you are enrolled for online banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://go.td.com/1rvBmq8 and send a secure message.
We understand you mentioned your phone doesn't work therefore you are unable to call us, however; once you are able to make a phone call, please dial direct 1-856-751-9000 or collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518 if you are able to gain access to a land line phone. After account verification one of our Specialists will be more than happy to review your account with you and offer any help we can to assist you with your purchases by using your TD card.
Also, if this is regarding a TD Visa Credit Card, once you have the ability to connect with us, you may contact our Credit Card Specialists while you're outside the United States 24/7 by dialing 706-644-3266.
We hope that this helps, Tracey. Feel free to reach out to us with any other questions.
Kris M, Mt. Laurel
November 29, 2016 09:51:10 AM