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November 8, 2014 01:08:40 PM
2 people recommended this |
In reply to Doug, Phoenix
Thanks for stopping in, Doug! We're glad to see you and are happy to help with your banking while you're in Arizona.
At TD Bank, America’s Most Convenient Bank, we remain committed to ensuring the highest level of satisfaction with all of our products and services. Even though TD Bank doesn't have any locations in Arizona right now, we'll be happy to provide you options to continue your banking while away.
If you have a TD Bank ATM or Debit Card with us, you'll be able to make an ATM withdrawal using your card. Our Debit cards can be used at any ATM which accepts the Visa or NYCE networks, and our ATM-only cards can also be used on the NYCE network. You can search for these logos on a local ATM to make a withdrawal. And of course, your Visa debit card can be used for purchases anywhere Visa is accepted. A local bank may also be able to assist you with a Cash Advance from your debit card; and please check out our Personal Deposit Account Agreement here: http://bit.ly/1kb17UQ. On pages 43-44, you can find information regarding Visa Debit Card limits.
To avoid ATM fees, please note that many major retailers and grocery chains will allow you to get cash at the register without a fee. If you're using a Visa debit card, when making your purchase please look for a cash-back option at the time you're swiping your card to avoid paying ATM fees for cash.
TD Bank does offer several account options which rebate your non-TD ATM fees. To see if you will be affected by ATM fees, please check out these links for further details: http://bit.ly/1rYwGdO and http://bit.ly/1cTejgt. For transactions conducted at non-TD ATMs, the institution that owns the terminal (or the network) may assess a fee at the time of your transaction, including for balance inquiries. In certain instances, we will reimburse you for these fees and non-TD ATM fees if you make your withdrawal from any of these account types: TD Premier Checking, TD Relationship Checking, TD Relationship Savings, and Private Banking accounts. To find your account type you can review your account via your Online Banking as mentioned above.
You're welcome to review your account information with us using a variety of convenient methods. Our Online Banking is a free option and your account is always available by logging into at http://bit.ly/1eaISlq. Or, check your account by phone with a Representative at 888-751-9000 or by using our Self Service Phone Line at 800-YES-2000. If you're not yet enrolled for online banking and would like to be, please begin here: http://bit.ly/1lU2qfY and be sure to have your account number, ATM/debit card number, Social Security number and email address nearby.
If you need to make a deposit while in Arizona, and if you have an active Checking, Savings or Money Market account with TD Bank that has been open for 90 days or more, you may use the Mobile Deposit feature. We invite you to take a look here: http://bit.ly/1e3jiYF for more information along with the Frequently Asked Questions (FAQs) for TD Bank Mobile Deposit. Please also see this link for information and guidelines to TD Bank Mobile Banking and Mobile Deposit at: http://bit.ly/1ff8byL.
To use Mobile Deposit, you must first be enrolled for TD Bank Online Banking. Once you have enrolled as mentioned above, you can also use your mobile phone to access your account information and make deposits. To download the Mobile App for your Android or iPhone, please click here: http://bit.ly/1opBqUt. You can input your mobile phone number for a text message containing the TD Bank Mobile App link, and mobile deposit can be used with most Android and iPhone devices.
Deposits can also be made at any NYCE shared deposit ATM in the U.S using your TD Bank Visa debit card. Look for the NYCE network on a nearby ATM; if you find this available, you may make a deposit there. Please note it may take several business days for your deposit to be credited. Or, feel free to mail in a deposit using these guidelines:
Mail to: TD Bank, N.A. ME2-001-033 P.O. Box Number 1190 Lewiston, ME 04243
Checks should be endorsed (and restricted for deposit only), and please list your account number on the check. Cash should not be sent through the mail.
If you have questions regarding other banking you may need to complete, we invite you to call a Banking Specialist directly 24/7 at 888-751-9000. At that time, we can provide more options for you.
Please keep in mind, if you're just visiting Arizona and don't live there, we recommend placing a travel notification on your account. This helps us recognize unauthorized transactions on your card, and can prevent your card from becoming blocked. Please be informed that for your protection we will continue to monitor your card activity even when a notification is set. We also recommend carrying more than one method of payment while traveling, just in case you encounter any acceptance issues.
If you haven't already done so, the easiest way to set a travel notification is to send us a Secured Message from your TD Bank Online Banking account, using the login link provided above. You can then send us a message by clicking on the Customer Service tab, then using the Send a Message link. Please include your exact travel dates, destinations and any connecting flight information if applicable. Or, feel free to contact a Representative directly at the number listed above, we're available 24/7 to assist you.
Thanks again for visiting, Doug! Enjoy your time in Arizona and have a great weekend.
Kristen P, Mount Laurel
November 8, 2014 01:11:18 PM
1 person recommended this