Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
February 6, 2015 05:06:36 PM
In reply to J, California
Thanks for joining us here on TD Helps. We would be happy to provide some useful information!
Although you may not initiate a transfer from your TD account to a Chase Bank account via telephone, we are happy to inform you that there are other options available and we'd be happy to go through those options with you!
If you would like to transfer funds from your TD account to another account of yours with another financial institution, you may use the External Transfer feature via your Online Banking. Once you've logged in, to send an External Transfer, please select the "Transfer" tab and click on the "Transfer to Accounts Outside TD Bank." You will need to input the account information you have located with another institution by clicking on the "Add a New Account" link.
If you would like to transfer funds from your TD Account to family or friends, you may use the Person-to-Person feature. This feature is located under the "Person-to-Person Payments" tab via your Online Banking. To add contacts to your list, please click on the "Contacts" link located beneath "PopMoney".
For information on External Transfer and Person to Person Payments Services Terms and Conditions, please check out this link: http://bit.ly/1pADlWD (specifically Pg. 3, Section 1.16 for information on the payment methods and Amounts).
If you are not currently enrolled for Online Banking and wish to enroll for your personal accounts, you may use our self-service option by visitinghttp://bit.ly/1lU2qfY to begin the enrollment process. In order to do so, you will need your account number, TD Bank ATM/Debit Card, your Social Security number and your email address. Once at the page, please select "Personal" from the drop down box. When you select continue, you will have to read and accept the Online Banking Service Agreement. Then you will be asked to enter your personal information including the items mentioned earlier and to create a user name and password. Finally you will be asked to create three security questions. When you finish the enrollment process, you will have immediate access to your account(s).
If you do not have the required information to set up for Online Banking or you have questions regarding online transfers, you may contact us 24/7 at 888-751-9000 to speak with a Banking Specialist. Upon proper account verification, we would be happy to help. You may also visit a TD Store in your area for help. For Store hours and locations near you please visit http://bit.ly/TDStores.
If External Transfers or Person-to-Person Payments is not an option for you, or you have a TD Business Checking account, you may wish to visit your local TD Bank Store to initiate a domestic outgoing wire transfer. Once at the Store, you will need to provide the name, address and routing number of the receiving bank, the name of the account to be credited, the beneficiary address and the account number.
Please note that there may be fees for the use of the above services. We invite you to take a look at our Fee Schedule here: http://bit.ly/1cTejgt.
We hope you find the information provided useful and please enjoy the rest of your day.
Yen D, Mount Laurel
February 6, 2015 05:20:55 PM