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I just tried to log into my account to check my balance and after failing to answer the security question (i typed the exact answer and it said it was incorrect) and then it locked me out of my account and said to contact customer service... Help!
July 26, 2015 02:22:48 PM
2 people recommended this |
In reply to Erin, Fairfield
Good afternoon Erin,
Thanks for getting in touch! We're sorry to hear about your online lockout.
Don't worry – to get this reset, we invite you to give one of our Specialists a call, who will be more than happy to assist. We can be reached directly at 888-751-9000, 24 hours a day, 7 days a week. Or, if this happens to be for your BusinessDirect account, we can be reached at 800-493-7562 for assistance using Option 2.
If you are referring to your information for www.tdcardservices.com, you can contact one of our Credit Card Specialists 24/7 at 888-561-8861.
You're also welcome anytime at any of our convenient Store locations. Please feel free to check out http://bit.ly/TDStores for locations and hours near you.
We hope this will help Erin!
Thanks again for contacting us and enjoy your Sunday afternoon!
Kristen P, Mount Laurel
July 26, 2015 02:23:58 PM