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I am looking on my business account and see "memo teller courtesy amount." What does this mean?
May 19, 2017 08:24:25 AM
3 people recommended this |
In reply to Lindsay, Hoboken
We understand your concern, Lindsay, and we'd be glad to point you in the right direction.
Please know that a memo credit/transaction is a transaction initiated by a Teller or a Representative at a TD Store. These transactions are typically temporary and may or may not apply to your statement using a different description. Feel free to reach out to your TD Store directly for clarification. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
You are also able to reach out to us 24/7 by dialing 888-751-9000 or by sending a secure message via Online Banking. To send a secure message you must first log in to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon, Lindsay. Have a good day!
Megan K, Mount Laurel
May 19, 2017 08:24:36 AM
In reply to Megan, Mount Laurel
Still, even though this may be temporary transaction as a customer we should be made aware of this at the time of the transaction. What is this purpose, why does that bank place these charges on the account?
June 27, 2017 01:26:51 PM
In reply to Art, LAconia
Thanks for joining in, Art.
Memo credits and debits can be used by a financial institution for a variety of reasons including error correction, promotional credits etc. Typically these credits are discussed with the account holder directly.
If you have any questions about your account or a transaction you've noticed, we recommend using the contact methods in our reply above to we can review it together!
Thanks again for stopping by, Art. Enjoy your day.
Megan K, Mount Laurel
June 27, 2017 01:27:35 PM