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February 23, 2015 01:46:47 PM
In reply to Janet, Portland
Thanks for joining us here at TD Helps, Janet.
When a merchant applies a credit to your account, or debit card, typically it will take between 3-5 business days to show up on your account. If it's been longer than that and you still have not received the credit, we first recommend getting in contact with the merchant for further details.
If they are unable to provide you with more information, please give us a call 24/7 at 888-751-9000 or visit any TD location where a Specialist can verify your account to review this in greater detail. To find a TD location nearby, please check out our Store locator here: http://bit.ly/TDStores.
Have a fantastic day, Janet and feel free to hit reply if you have any other questions.
Colleen B, Mount Laurel
February 23, 2015 01:49:40 PM