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Charles, Terryville Ct
January 29, 2015 07:42:09 PM
In reply to Charles, Terryville Ct
Thanks for getting in touch with us, Charles. Sorry to hear you'll be leaving us but we can certainly help you stay organized during your move.
We understand that your upcoming move may find you with different banking needs. Before you go, we'd like to let you know that we are committed to your satisfaction as a Customer. We do have many options to keep your banking convenient for you and we'd be glad to discuss these with you at a TD Store. We're available near you and would like to hear from you - please find your closest Store and lobby hours here: http://bit.ly/TDStores.
If you'll still be closing your account, we'd recommend that you contact us to in order to update your address, so that your closing statement will be sent correctly. Please keep in mind that you'll want to get in touch with us prior to closing your account, so that your personal profile can still be changed.
If you have a personal account, you may contact us 24/7 via phone at 888-751-9000 to speak with a Customer Service Representative, who can update the address that we have on file we have for you.
You may also log in to your TD Bank Online Banking account at http://bit.ly/1eaISlq to update your address. After logging in, please visit the ''Customer Service'' tab and click on the Change Address, Phone, E-Mail Address link to send your new contact information.
Another option would be changing your address via mail. Feel free to mail a request to:
TD Bank, NA,, 6000 Atrium Way, Mt Laurel, NJ 08054, Mail Stop # NJ5-002-215
As always, you may also change your address by visiting a local TD Bank Store during lobby hours. For locations and hours, please check out: http://bit.ly/TDStores. If you are visiting a location, make sure to bring a Valid Photo ID (Driver's license, state issued photo ID, Passport, etc.) and proof of address such as a phone or utilities bill.
For Business Deposit Accounts you may also stop by a TD location, use Online Banking through your business log in or send us a request through the mail, as shown above.
To change your address for a Credit Card, it can be changed by calling 888-561-8861, logging on to http://bit.ly/1lVKil9 or stopping into any TD Bank Store. After logging on you will need to click on Services, Manage Credit Card, then Update Address and Phone Number. An address change will take effect immediately on your Credit Card.
The change of address for a Personal loan can be completed by calling 800-937-5020, stopping into a TD Bank Store or by using our "Send a Message" feature through Online Banking which will send a secured email to change your address.
Unsecured Lines of Credit and Home Equity Lines of Credit (HELOC) can be changed in person at a TD Bank Store or by mail after completing a change of address request form. Change of Address request forms can be received by calling 800-937-5020.
The easiest way to update your address for a TD Go Card is calling TD Go Card's Customer Service Line. They are available 24/7 at 855-219-8050 and they would be happy to help! If you've enrolled, your TD Go Card in Online Banking, you can also change the address after you log in. You can reach the log in page by following this link: http://bit.ly/1wibSus. If you have not enrolled, you can begin the process via this link: http://bit.ly/1jWLKzt. Please note that only the parent or guardian may alter any account information for the TD Go Card and all changes take place immediately.
Please be advised that your change of address request can take up to 3 to 5 business days to be completed.
We hope this helps. All the best with your move, Charles and enjoy your new home!
Kristen P, Mount Laurel
January 29, 2015 07:44:08 PM