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I am not a TD Bank client but I just received a text saying:
TD Bank @ 800-493-7562. Send Money message. Your code to enter is XXXX. Reply HELP for help, STOP to cancel. Msg&Data rates apply. Powered by Fiserv.
This is obviously a scam but I wanted to report it so other people searching would know to block the number and not reply or call or respond in any way. Also to let you know scammers were using your bank name (I know banks are a target).
Me, College Park
June 15, 2017 09:29:36 AM
In reply to Me, College Park
Thanks for coming by TD Helps this morning!
We apologize for any confusion this may have caused you, and we completely understand your concerns. However, based on the information you have provided us with, please know that this is not a scam.
TD Bank offers a service to our Customers called Send Money. This is a free service which allows our Customers to send and receive funds to and from anyone using either their email, phone number, or their account number with their financial institution. Based on the message you have received, it sounds like someone may be attempting to either send you, or request, money using this feature.
If you are still concerned that this text message you have received may not be legitimate or have additional questions about this service and would like to speak with someone directly, you may always contact our Tech Support team at 800-493-7562. Specialists are available 24 hours a day, 7 days a week, and will be happy to review this with you in better detail.
We hope this information was helpful! Please let us know if you have any other questions, and we hope you have an amazing rest of your day.
Customer Service Team, Mount Laurel
June 15, 2017 09:31:10 AM