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sange, long island
June 23, 2015 08:49:30 AM
In reply to sange, long island
We appreciate having you join us at TD Helps, Sange! We'd be happy to help.
We're sorry to hear you're experiencing trouble with initiating a deposit via TD Mobile Deposit and TD ATM; we invite you to connect with us 24/7 at 888-751-9000. After account verification, we'd be happy to review your concerns further.
If you need to make a deposit, you may wish to visit us during lobby hours to make a deposit. Feel free to take a look here: http://bit.ly/TDStores to view TD Stores near you.
If you are unable to visit us, you are also welcome to send your check and we can deposit the check for you via our TD Bank by Mail feature. Banking by mail is simple, and easy. All you would need to do is mail your deposit to the address below:
TD Bank, N.A. ME2-001-033 P.O. Box Number 1190 Lewiston, Maine 04243
The P.O. Box is checked daily and transactions are posted the same day.
If you need to Fed-EX or UPS a mail in a Deposit to us, you can ship it to the address below:
TD Bank Bank by Mail 140 Mill Street Lewiston ME 04243
We recommend visiting http://bit.ly/1kb17UQ to learn more about our funds availability policy starting on page 38. Also keep in mind that the TD Bank is not responsible for items lost in mail. Here are some additional tips to consider prior to mailing your deposit:
- Cash should not be sent through the mail
- Payee of the check and name on deposit ticket should be the same
- Checks should be endorsed (and restricted "for deposit only")
- Multiple checks should be listed and a total of the deposit listed
- Enclose the deposit ticket, not the carbon copy
- If using a blank deposit ticket, please write the account number clearly
- Do not staple transactions
If you have any further questions regarding your account, you can always reach out to us 24/7 at the number provided above to speak directly with Customer Service Representative.
Thanks again for joining us, Sange. We hope this helps and take care!
Yen D, Mount Laurel
June 23, 2015 08:51:51 AM