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my account has money in it but my card doesn't seem to be working can some one please help with this
March 31, 2015 09:24:26 AM
1 person recommended this |
In reply to Anderson, `Wobnurn
Hi Anderson and welcome to TD Helps.
If you're having trouble using your card, we recommend contacting us directly. As we would like to assist you; unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
We do have some ways in which you may connect with us to have your card reviewed further. If this is regarding your TD Bank Visa Debit card, you may contact Customer Service at 24/7 888-751-9000. Or, if it is your TD Bank Credit Card giving you trouble, you may speak with one of our Credit Card Specialists 24/7 at 888-561-8861.
Another way you may reach out to us is via Secure Message. To send a secure message you must first be enrolled in Online Banking. To start the process, please visit here: http://bit.ly/1lU2qfY. Keep in mind that you will need your account number, ATM/Visa Debit Card number and email address. Once enrolled, you may send a Secure Message by selecting "Send a secure message" located on the left hand side of the page, beneath "Message Center." You can also find the "Message Center" by clicking on the "Customer Service" tab at the top of the page. If you have any difficulties setting up Online Banking you may contact the Customer Service number listed above and upon account verification, we'd be able to assist.
Alternatively, you may choose to go into a TD Bank Store for assistance. For a listing of locations any hours please look here: http://bit.ly/TDStores.
Thanks for visiting us today and have a very nice day.
Sandy D, Mount Laurel
March 31, 2015 09:28:48 AM