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I would also like the payoff amount.
September 20, 2014 06:14:33 PM
Borrowing & Managing Your Credit
In reply to Austin, Brick
Thanks for coming to us on TD Helps, Austin! We'll be happy to answer your questions regarding your loan.
You have a few ways to order payment stubs and obtain your payoff amount. If you already have Online Banking, you may request this information by sending us a secure message.
If you're not already enrolled with Online Banking and have a deposit account, an ATM/Debit Card and your Social Security number, you may fill out the online application to access your personal account(s). Please visit http://bit.ly/1lU2qfY to enroll for TD Bank Online Banking. Once there, you will need to choose "Personal" from the drop down box. Then, you'll have to accept the Online Banking Agreement. Next, we'll ask you to enter in your personal information (Name, Social Security number, account number, etc.) and finally, you will have to set up three security questions. After those 3 steps are completed, you will have immediate access to your account(s) online. Once you've successfully enrolled, to send a secure message, please select the "Customer Service" tab and under "Message Center" please click on the "Send a Message" link. For this particular request, please select the "General Customer Service" for the subject line. In the "Comments/Requests" field, please type in your request. Or feel free to contact our Digital Banking Specialists, available 24/7, at 800-493-7562.
If you are looking to have your coupon book mailed or payoff amount provided for you, we recommend calling our Financial Services Group (FSG) 24/7 at 800-937-5020. They can order a new coupon book for your loan and they can also provide you with a payoff amount for your loan.
In case you only have this TD Bank Loan with us, you may contact us 24/7 at 800-493-7562 to have the account accessible via Online Banking.
Additionally, you also have the option of contacting us directly for information regarding your Loan. We ask that you call us at 1 800-937-5020 to speak with a Financial Solutions Groups Specialist, available 24/7. As always, you can even visit us during lobby hours for further assistance. For a TD Bank Store near you, please look here: http://bit.ly/TDStores.
Let us know if you have any other questions. Enjoy the rest of day!
Cameron P, Mount Laurel
September 20, 2014 06:17:12 PM