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elaine, south yarmouth
December 19, 2014 08:09:45 AM
In reply to elaine, south yarmouth
Thank you for coming to TD Helps, Elaine. We're sorry for your current situation and we'd like to help.
As we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
To best assist you, if this is regarding your TD Bank ATM/Debit card which is linked to a TD Checking or Savings account, you may contact us 24/7 from outside the United States by dialing 856-751-9000 or collect with operator assistance from a land line phone by asking the operator to dial 215-569-0518.
If you are enrolled for online banking, you may also communicate with us using a secure message via your TD Bank online profile. You can do so by logging in here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you have not enrolled, you're welcome to use our self-service enrollment option if you have your TD Bank account number, debit card number, Social Security number, and email address. Please begin the enrollment process here: http://bit.ly/1lU2qfY and you'll be able to view your accounts and send a message immediately after enrollment. If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://bit.ly/1rvBmq8 and send a secure message. If you choose this option, please include the exact travel dates, destinations and if there will be any connecting flights, if applicable.
Also, please be informed that for your protection, we will continue to monitor your card activity even when a notification is set. We also recommend carrying more than one method of payment while traveling, just in case you encounter any acceptance issues. For more travel tips while overseas, please visit http://bit.ly/1gDrDYu. You may also want to review our international travel tips frequently asked questions by clicking here: http://bit.ly/1ltwDDc .
Please note; if you're inquiring about your TD Visa Credit Card, you may contact our Credit Card Specialists while you're outside the United States 24/7 by dialing 706-644-3266.
We hope this information is helpful and please let us know if you have any additional questions, Elaine. Enjoy the rest of your trip and have a good one!
LiShu R, Mount Laurel
December 19, 2014 08:12:46 AM