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I didnt realize my acct was overdrafted as i thought i did not opt-in to allow trans when funds not avail. I wont't be able to make a deposit untill tomorrow will i encounter a fee?
April 16, 2015 11:15:41 AM
In reply to Ashley, Chicopee
Thanks for writing in and sorry to hear you've encountered some difficulties with your account, Ashley. We'll be glad to provide some direction.
Please understand that even though we would like to help you here, because TD Helps is considered an unsecured forum, we do not have access to your personal account information. With that being said, we ask that you contact us directly at 888-751-9000, available 24/7. After you connect with our Specialists and after account verification, we would be happy to review your account in better detail with you.
Additionally, you may visit any TD Bank Store to have your account reviewed in person. For a listing of TD Bank Stores please see here: http://bit.ly/TDStores.
If you prefer and you are enrolled for online banking, you may send us a Secure Message so that we can answer any of your questions. To send a secure message you must first log in to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
We hope to hear from your soon, Ashley and enjoy the rest of your week!
Kristen P, Mount Laurel
April 16, 2015 11:17:24 AM