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i hVE THE FOLLOWING CHARGE ON MY ACCOUNT.
10/19/2015 DEBIT VISA DDA PUR
******AMAZONPRIME MEMBERSHIP AMZN COM PRME * NV
I can not find this purchase on Amazon.
Can I get the details for this debit?
October 23, 2015 08:37:50 AM
In reply to Robert, Westwood
Welcome to TD Helps and thank you for sending us your question, Robert.
Based on the information you provided in your message, we think this charge is related to Amazon Prime membership fee. If you're not a member of Amazon Prime, we recommend reaching out to them directly to request a refund.
If you're not a member of Amazon Prime; however, are unable to obtain a refund with the merchant directly, you do have the option to file a dispute with us. You may reach out to our Banking Specialists 24/7 at 888-751-9000 as soon as possible. After account verification, they'll be ready to help. You may also stop by your local TD Bank Store location, during lobby hours for assistance. To find out the nearest TD Store near you, please visit, http://bit.ly/TDStores. Please understand that we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
If you are currently enrolled for online banking, you may also send a secure message using www.tdbank.com. To send a Secure Message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://bit.ly/1rvBmq8 and send a secure message.
If we can assist you again, please feel free to write to us anytime! We hope this helps and enjoy your weekend, Robert!
LiShu R, Mount Laurel
October 23, 2015 08:38:43 AM
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