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ATM in a foreign bank? How will I know my ATM card will work? If it does, is the standard fee from TD Bank $3.00 per withdrawal from my account?
Marie, Staten Island, NY
April 13, 2015 07:06:22 PM
In reply to Marie, Staten Island, NY
That's a great question, Marie! We'll be glad to answer any questions you may have about using your ATM/Visa Debit Card abroad.
We'd like to begin by stating that your TD Bank Visa Debit Card can be used anywhere Visa is accepted and at ATMs that display the NYCE logo. Please note that fees may apply if you use a non-TD ATM and take a look here: http://bit.ly/1cTejgt to view our Personal Fee Schedule. We'd also like to make you aware that additional fees can be assessed at the time of your withdrawal by the bank or company which owns the ATM, and these are not associated with TD Bank.
It may be wise to contact our 24/7 Customer Service line at 888-751-9000 to have a Representative place a travel notification on your accounts, if you haven't done so already. Once your account is notated, TD Bank will then be aware of your current and future locations, which can greatly reduce any service interruptions.
You may also send a Secure Message through Online Banking as well. If you're not currently enrolled for Online Banking, you may do so by clicking here: http://bit.ly/1lU2qfY . Please have your account number, ATM/Debit card number and Social Security number available. If you have any trouble signing up, please contact our Banking Specialists, 24/7 at the telephone number listed above. To send a secure message, please sign into your account and select "Send a message," which is located underneath the Message Center on the left hand side of the page. If you choose this option, please include your exact travel dates, destinations and if there will be any connecting flights, if applicable.
If you are unable to call or send an email, you can always visit your local TD Bank and have a Customer Service Representative place the travel notes for you. Please visit: http://bit.ly/TDStores to find a TD Bank near you.
Feel free to check out: http://bit.ly/1ltwDDc and http://bit.ly/1fO8wKy for tips on international travel and our FAQs.
Should you need to contact us while you are abroad, you may do so 24/7 at 856-751-9000 or collect with an operator's assistance from a landline telephone at 00+1-215-569-0518.
Hope this helps, Marie and enjoy your trip! Take care.
Katherine G, Mount Laurel
April 13, 2015 07:10:36 PM