Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
I am traveling in Puerto Rico and would like to be sure my credit card and debit card are usable.
Kelly, New York
November 24, 2014 07:52:34 PM
2 people recommended this |
In reply to Kelly, New York
Welcome to TD Helps, Kelly. We'd be happy to help make sure your trip to Puerto Rico goes smoothly!
Your Visa Debit Card is convenient, secure and rewarding - so you can shop and bank with confidence. You can use your debit card at millions of locations that accept VISA across the globe.
When traveling, you can make an ATM withdrawal from any machine that displays the VISA or NYCE logo. We encourage you to check out our current fee schedule, http://bit.ly/1cTejgt, as it reviews any applicable fees that may be assessed when you use your debit card out of the country. If you are unable to find an ATM that is compatible, with the TD Bank Debit Card, it may also be used to obtain a VISA Cash Advance at a local bank.
To avoid any interruptions to your TD Debit Card usage, we request that you place a travel notification on your account. You can do so by calling our Customer Service Line at 888-751-9000, 24/7.
If you are enrolled in Online Banking, another option would be to send a secured message using www.tdbank.com and request the travel notifications be added to your account. To send a secured message you must first login to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center.” In your message, please include the dates and destination(s) you will be traveling. If you are not enrolled for Online Banking, you can do so for free here: http://bit.ly/1lU2qfY. You will need your Social Security number, TD Bank ATM/Visa Debit Card, your account number and email address. Once you have successfully enrolled, you will have immediate access to your account(s).
By placing a travel notification, this will help us be aware if we see foreign transactions on your account. Also, please be informed that for your protection we will continue to monitor your card activity even when a notification is set. We also recommend carrying more than one method of payment while traveling, just in case you encounter any acceptance issues. For more travel tips while overseas, please visit http://bit.ly/1gDrDYu. You may also want to review our international travel tips frequently asked questions by clicking here: http://bit.ly/1ltwDDc .
If you have any questions while you are traveling internationally, you can reach us at (856)-751-9000. Additionally, you can call collect from a landline at (215)-569-0518.
We hope this helps, Kelly and have a great trip!
Megan K, Mount Laurel
November 24, 2014 07:53:28 PM