Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
March 13, 2015 04:33:34 PM
In reply to Hannah, Fairfield
Good afternoon, Hannah and thanks for connecting with us! We'll be glad to let you know how you can prepare for your trip.
If you plan to travel, we recommend contacting us with your travel information to prevent any decline to your cards while you're away. You can do so by calling our Customer Service Line 24/7 at 888-751-9000, and we will be happy to place your travel notification. Just in case you have already left the country, please call us from outside the United States via phone at 1-856-751-9000, or collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518.
Another easy way to set a travel notification, especially if you have already left, is to send us a Secure Message from your TD Bank Online Banking account. Please log in here: http://bit.ly/1eaISlq with your User Name and Password. You can then send us a secure message by clicking on the Customer Service tab, and using the Send a Message link. Please include your exact travel dates, destinations and any connecting flight information if applicable.
TD Bank does not charge any foreign transactions fees for purchases made with your TD Bank Visa debit card. We would like to take the opportunity to advise you about fees that can be incurred while using international ATMs.
Each withdrawal, transfer, and balance inquiry made at an ATM not owned by TD is subject to a $3.00 fee at this time, which is charged by TD Bank the same day the transaction is made (fees subject to change). This may be in addition to any fee assessed by the owner of the ATM or network, and may include fees for both withdrawals and balance inquiries. Please check out: http://bit.ly/1cTejgt for our current Fee Schedule.
If you use any ATM in a foreign country, you may also incur international, currency exchange and usage fees regardless of the type of account you have at TD Bank. Please refer to http://bit.ly/1kb17UQ (pg. 45) for more information about what type of fees to expect.
If you would like to use your TD Bank Visa Credit Card while traveling, please call 888-561-8861 to place your travel notification 24/7 with a TD Card Services Representative. To reach TD Card Services from an international location, please use the toll-free collect number 706-644-3266.
Please keep in mind, a travel notification helps us recognize unauthorized transactions on your account. Please be informed that for your protection we will continue to monitor your card activity even when a notification is set. We also recommend carrying more than one method of payment while traveling, just in case you encounter any acceptance issues. For more travel tips while overseas, please visit http://bit.ly/1gDrDYu. You may also want to review our international travel tips frequently asked questions by clicking here: http://bit.ly/1ltwDDc.
We hope you have a fantastic time, Hannah and safe travels to you!
Kristen P, Mount Laurel
March 13, 2015 04:37:55 PM