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February 23, 2015 10:40:56 PM
In reply to Jenna, Weymouth
Thank you for stopping by TD Helps, Jenna. We are more than happy to guide you in the right direction.
We appreciate you taking time to write to us. As we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
To best assist you, please contact our 24/7 Customer Service line at 888-751-9000 to have a Customer Service Representative place a travel notification on your accounts. If you are already traveling abroad, you can reach us 24/7 at 856-751-9000 via mobile telephone or calling us collect with an operator's assistance from a land line phone by asking the operator to dial 215-569-0518.
You may also send us a Secured Message through your Online Banking. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you have not enrolled, please call us 24/7 at 888-751-9000 to speak with our Banking Specialists.
If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://bit.ly/1rvBmq8 and send a secure message. If you choose this option, please include the exact travel dates, destinations and if there will be any connecting flight if applicable.
We'd also like to share with you, your TD Visa Debit Card is convenient, secure and rewarding- so you can shop and bank with confidence. You can use your debit card at millions of locations that accept VISA across the globe.
By placing a travel notification, this will help us be aware if we see foreign transactions on your account. Also, please be informed that for your protection we will continue to monitor your card activity even when a notification is set. We also recommend carrying more than one method of payment while traveling, just in case you encounter any acceptance issues. For more travel tips while overseas, please visit http://bit.ly/1gDrDYu. You may also want to review our international travel tips frequently asked questions by clicking here: http://bit.ly/1ltwDDc .
We hope this information helps, Jenna. Safe travel!
Cameron P, Mount Laurel
February 23, 2015 10:42:00 PM