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I am trying to add a bill pay account and a message is telling me a paybill account is already established. This is not true because I received a paper invoice this month. I deleted the bill pay from a previous banks months ago. I deleted the bill pay account totally from RTN bank account. Can you help?
August 27, 2018 02:51:29 PM
16 people recommended this |
In reply to Linda, Methuen
We're sorry to hear that you're having trouble, Linda!
Based on your question, it sounds as though you're referring to eBills using Bill Pay. If this is the case, you're able to follow the steps below to create an eBill:
Sign in at http://go.td.com/1eaISlq.
Click on the “Bill Pay” tab located at the top of your screen.
Locate the appropriate biller from the Biller Name list.
Click the "eBills ON" link underlined in green.
Click on "View Bill"
Click "File Bill" and then select the payment method.
If you have any trouble creating this eBill or updating an already existing eBill, please connect with our Tech Support Specialists 24/7 at 800-493-7562.
We hope these steps help, Linda, and have a great week!
Megan K, Mount Laurel
August 27, 2018 02:51:56 PM