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December 15, 2014 10:05:46 AM
In reply to beth, fairfield
We appreciate you coming to TD helps with your inquiry, Beth. We'd be happy to point you in the right direction.
Before we begin, we'd like to mention that balance transfers can be done at any time as long as your account is open. However, currently this feature is not available online. Fortunately, you may call one of our dedicated TD Bank Credit Card Specialists 24/7 at 888-561-8861 for assistance. Also, if you have any balance transfer checks available, you may complete the check with the amount due and provide it to your other credit card financial institution. If you need any help with this process, please use the number provided above to reach a Credit Card Specialist at any time. You are also always welcome to stop by a TD Bank Store location for assistance, and please see http://bit.ly/TDStores for a listing of our Stores and their hours near you.
Please note that balance transfers can be used to pay off other Credit Cards, but cannot be used to pay amounts that are owed to TD Bank. We recommend visiting http://bit.ly/IqCkAh for our Balance Transfer Savings Calculator additional information about balance transfers. Please also take a look here: http://bit.ly/1qpoSRC for frequently asked questions on our credit cards.
We hope this helps, Beth. Have a great day and please let us know if you have any other questions.
Yen D, Mount Laurel
December 15, 2014 10:08:02 AM