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December 9, 2014 07:47:44 PM
In reply to martin, london
We're sorry to hear that you're having trouble resetting your password, Martin and we'd be happy to help.
The number that Online Banking is asking for is the last four digits of your Social Security number. If you do not have a Social Security number and are unable to log in, we ask that you contact us directly for assistance. You may call us 24/7 at 888-751-9000 to speak with a Customer Service Representative. You may also visit a TD Store during lobby hours for help. For Store hours and locations near you please visit http://bit.ly/TDStores.
We've also noticed that you're writing to us from London. If this is London, Ontario and you need to speak with a TD Canada Trust Representative, we ask that you visit their Contact Us page found here: http://bit.ly/1ActnPN.
We hope this helps, Martin and have a great day.
Megan K, Mount Laurel
December 9, 2014 07:48:53 PM