Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
I was not required to select a user name when I signed up originally. I selected a password and a security question. I tried using my email as a user name today but it didn't work. Can you help?
August 4, 2015 01:45:18 PM
In reply to Paul, Decatur
Thanks for connecting, Paul.
We'd like to be able to assist with your user name directly however as TD Helps is considered an unsecure forum, we are unable to obtain your personal account information.
To best assist you with this information, we ask that you contact us 24/7 at 888-751-9000 and after account verification we'll be happy to provide you with your user name. You may also visit a nearby TD location to be verified by photo identification to obtain this information. For a listing of our locations and hours please view: http://bit.ly/TDStores.
We hope to hear from you soon, Paul and enjoy your day.
Colleen B, Mount Laurel
August 4, 2015 01:45:58 PM