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November 25, 2014 09:39:46 AM
In reply to Joshua, Yarmouth
Hi Joshua, thanks for coming to us with this. At TD Helps, we're dedicated to assist with any online banking issues you're experiencing.
We'd love you help, but since this is considered an unsecure forum, we don't have the access to your account that we need to best assist you. We encourage you to reach out to a dedicated Banking Specialist at 888-751-9000 as soon as you are able to. We're available 24/7 to help get you back online in no time. And, after authenticating your account, we can resolve your login issue with you live over the phone! Just in case it's your TD Bank Business Direct account that you're having trouble getting into, please reach out to us at 800-493-7562 option 2 for help.
Noticing that you are writing to us from Canada, we'd like to invite you to check out: http://bit.ly/1zdhEAY if you're referring to logging in to your account with TD Canada Trust, a similar question was answered by our teammates up north which may help you.
Also, our friends in Canada can assist you further if you have any other questions. Check out their page here: http://bit.ly/1kD3iFr. You can reach out to them 24/7 at 866-222-3456.
If you'd prefer to step into one of our TD Bank Stores for assistance, please find the one closest to you here: http://bit.ly/TDStores (or here if you’re a Customer of ours in Canada: http://bit.ly/IrZaYo). Just stop by during lobby hours and a Banking Specialist will help you get online in no time!
We hope this helps Joshua, and have a great day!
LiShu R, mount laurel
November 25, 2014 09:41:25 AM