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March 27, 2015 02:02:43 PM
In reply to richard, brooklyn
Welcome to TD Helps and thank you for sending us your question, Richard. We appreciate you choosing TD Bank and apologize for any inconvenience you may have experienced.
Please feel free to call us directly 24/7 at (888) 751-9000 with any questions you may have and set up your new account via telephone. Please kindly note that TD Bank does use multi-factor for verification during account opening process. If we're unable to verify your identity during the new account opening process via telephone, you will be required to visit your local TD Bank Store location, during lobby hours for further assistance. To find out TD Store locations near you, please visit http://bit.ly/TDStores. You will need to bring a valid photo I.D. (Driver's License, Passport, Military I.D. etc.) and Social Security number.
We hope you find our answer helpful and please don't hesitate to return to TD Helps if you have any further questions.
LiShu R, Mount Laurel
March 27, 2015 02:03:36 PM