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Jennifer, New York
October 3, 2014 02:14:36 PM
In reply to Jennifer, New York
Thank you for visiting TD Helps with your question, Jennifer. We are sorry to hear that you're having trouble reaching us from Germany. We'll be happy to assist you with options on how to connect with us.
To call us from Germany, there are two numbers you can dial. You can call us at 856-751-9000 or you can call us collect, from a landline phone, by asking the operator to dial 215-569-0518.
Another way you can connect with us by sending a secure message via your Online Banking. To start, please log onto your Online Banking by visiting: http://bit.ly/1eaISlq. After you log in, located under the "Message Center: on your left had side, you should see an option to "Send a Message". In the message, please explain in details your inquiry; you should expect to hear back from a Specialist within 24 hours. If you have not enrolled and have your TD Debit Card and Account number handy, please click here: http://bit.ly/1lU2qfY, which will take you to the "Online Banking Sign Up" page. Please select "Personal "from the drop down box and select "Submit". First, you'll have to accept the Online Banking Agreement. Then, we'll ask you to enter in your personal information (Name, Social Security number, account number, etc.) and finally, you will have to set up three security questions. After those 3 steps are completed, you will have immediate access to your account(s) online.
Hope this helps and enjoy the rest of your day!
Sandy D, Mount Laurel
October 3, 2014 02:26:12 PM