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I am trying to reach you. I am in Jamaica and tried calling. My branch is in Pembroke Pines. I see an unauthorized transaction on my account!!! HELP
Kimberly, pembroke pines
November 4, 2016 12:27:35 PM
In reply to Kimberly, pembroke pines
We understand your concern, Kimberly, and we'd be glad to point you in the right direction.
As this is pertaining to your account specifically, we ask that you contact us directly for assistance. You are able to call us from overseas by dialing 856-751-9000 or 215-569-0518 collect from a landline telephone.
If calling is not an option at this time, you are able to send a secure message online. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon, Kimberly. Take care.
Megan K, Mount Laurel
November 4, 2016 12:27:45 PM