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I have tried to use my first name without my middle initial and then tried adding my middle initial, but the system is not recognizing it.
Joan, Manalapan, NJ
April 24, 2015 07:58:17 AM
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In reply to Joan, Manalapan, NJ
Thanks for making a stop at TD Helps, Joan. We are sorry to hear about your difficulties and would be glad to help point you in the right direction for assistance.
Before we begin, please understand that as we would like to assist you directly with this, unfortunately since TD Helps is an unsecured forum we are unable to access your personal account information.
As you mentioned you're having trouble using the self-service enrollment form for Online Banking at www.tdbank.com, we ask that you contact us 24/7 at 888-751-9000. After a Banking Specialist verifies your account, we can review this further with you and help get you set up for TD Online Banking in no time!
If you prefer to visit us in person, feel free to stop by during lobby hours. To find a TD location near you please view our Store locator here: http://bit.ly/TDStores.
We hope this helps and please let us know if you have any other questions. Have a good weekend, Joan.
Yen D, Mount Laurel
April 24, 2015 08:00:02 AM