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It won't recognize my user name or password. Thank you.
October 25, 2017 07:41:52 AM
1 person recommended this |
In reply to Wade, Kapaa
Good morning, Wade, and happy Wednesday.
We're so sorry to hear that you're having trouble accessing your Online Banking, and we'll be happy to get you connected with someone who can help!
Before we begin, we'd like to take a moment to explain that while we would like to help you directly, please understand that TD Helps is not considered a secure forum. Because of this, unfortunately, we are unable to access your account or personal information.
However, please don't worry! Our Tech Support Specialists are here to help, 24 hours a day, 7 days a week, and can be reached by simply dialing 1-888-751-9000. Once on the phone, and after verification, they'll gladly assist you with gaining access to your Online Banking again.
If you're able to, you're also welcome to visit a TD Store location to speak with a Customer Service Representative. For your convenience, they are available to help during lobby hours, and feel free to use the link here: http://go.td.com/1f9DSJR to find your nearest Store location.
We apologize again that we were unable to assist you directly, Wade, but we look forward to hearing from you soon.
Have a great start to your day.
Brittany M, Mount Laurel
October 25, 2017 07:42:09 AM