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October 25, 2014 01:47:31 PM
In reply to nancy, brick
Welcome to TD Helps with your question today, Nancy. We understand that online difficulties can be frustrating and we'd be happy to offer some help.
TD Bank website, at www.tdbank.com, is compatible with the newest versions of both Internet Explorer and Firefox. If you are not using the newest version of your browser right now, we recommend making this update. We would also suggest that you disable any plug-ins and restore your browser defaults, and clear your cache and cookies; sometimes it will fix any browser issues. If the problems persist we recommend using a different browser.
If you are still unable to access our Online Banking page, you do have other options to enroll your accounts for Online Banking. Our Digital Specialists are available 24/7 at 800-493-7562 to assist you; upon proper account verification, they can help you to set up Online Banking in no time.
You may also set up your Online Banking by visiting any of your local TD Bank store during normal lobby hours with your valid photo ID. To find out TD store locations near you, please visit, http://bit.ly/TDStores.
Just in case that you're referring to logging into tdcardservices.com, you may contact a TD Credit Card Specialist 24/7 at 888-561-8861.
For additional support on other Online Banking platforms, such as, Mortgage Documents, etc. please contact us 24/7 at 888-751-9000.
Let us know if you have any other questions. We hope you have a nice day!
Justin B, Mount Laurel
October 25, 2014 02:09:18 PM