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i am visiting Toronto and trying to use my card. card has some kind of block on it, can it be lifted?

i have two accounts,one is my own and one that i share with my son. joint acount need to be unblocked.

oksana, brooklyn
October 17, 2014 10:45:21 AM

1 Response

In reply to oksana, brooklyn

Thanks for visiting us on TD Helps today, Oksana. We are sorry to hear your experience with your TD Debit Card while traveling in Toronto. As we would like to assist you directly; unfortunately, we do not have access to your personal information since this is considered an unsecured forum. However, we are more than happy to guide you in the right direction. If you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq . On the left hand side, you should see and option to "Send a secure message" located in the “Message Center”. If you have not enrolled, please call us 24/7 at 800-493-7562 to speak with our Digital Banking Specialists. As always, the option to call us 24/7 at 888-751-9000 is always available to you and a Banking Specialist would be more than happy to assist upon account verification. Just in case if you are referring to your TD Visa credit card, you can contact one of our Credit Card Specialists 24/7 at 888-561-8861. We hope the information provided help. Let us know if you have any further questions. Have a great time in Canada.

Sandy D, Mount Laurel
October 17, 2014 11:17:22 AM

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