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September 11, 2015 05:24:08 PM
In reply to emma, wilmington
Hi Emma, thanks for writing in and providing us with the additional details.
As you mentioned that you are out of the country at this time, if you haven't placed travel notes on your account, we recommend contacting us in order to have this completed. You may dial 1-856-751-9000 or call collect by asking the operator to dial 1-215-569-0518, from a land line phone in order to reach us from London.
If you'd prefer, you may also contact us via secure message as mentioned in our previous reply.
We hope this helps and please let us know if we can assist again.
Colleen B, Mount Laurel
September 11, 2015 05:24:50 PM